Refund Policy

OrcaKart

1. Refunds are applicable only for canceled, failed, or undelivered orders.
2. If an item is missing, damaged, or incorrect, users must report it within 24 hours.
3. Refunds will be processed after verification with the seller/vendor.
4. The refund amount will be credited to the original payment method or wallet within 5–7 working days.
5. Delivery charges may not be refundable in certain cases.
6. OrcaKart reserves the right to approve or reject refund requests based on polic